| Automatic Setup |
Yes, as soon as payment is received. |
| Upgrade/Downgrade |
Automatic after payment, a prorated fee is calculated. |
| Suspension |
Automatic, after 7 days of overdue. |
| Unsuspension |
Automatic, after payment. |
| Termination |
15 days after the due date. |
| Invoice generation |
7 days before the due date or manual at any time by contacting our Sales. |
| Cancellation request processing |
Automatic. The request must be made via cp.altushost.com or by opening a ticket with our Sales team. |
| Late Fees |
10% after 10 days of overdue. |
| Payment reminders |
4 days before the due date, 1 day after the due date, 2 days after the due date, 3 days after the due date. |
