This may happen for a few reasons:
- The card is disabled for auto-charge because in the past, we've tried to charge it, and there weren't enough funds.
In case we fail to properly charge your card for 3 times, it will be blocked for auto-charge.
In order to enable this again, you have to contact the Billing department.
- The card has expired.
This is unlikely to happen, and our system will notify you, but it might be one of the options.
- Your service has been set to some other payment processor as default.
For example, if you paid service for 1st time via PayPal and now you added a card,
there is a big chance PayPal is set as the default payment method for that service.
If you want to be sure what is the default payment method for your service, please get in touch with us to confirm that for you.