Can I cancel the Domain Name before expiration?

Yes, you can cancel your domain name before the expiration date.

It can be done in a couple of ways:

1. You can cancel via cp.altushost.com, under a specific domain, using the option "Cancel"

2. You can open a Billing ticket and ask our team to cancel the domain name on your behalf.

3. You can let the domain name expire.
Note: With this option, it is important to make sure the domain name doesn't have a set "auto-renew" option, as it will auto-renew if you have a credit card saved in our system.
Once the domain name is renewed, we are unable to cancel this transaction.


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