Let's compare Support Packages
Benefit
Standard
Advanced
24/7 Network Management, Monitoring & Availability include-hostbill include-hostbill
24/7 Hardware Management, Monitoring & Replacement include-hostbill include-hostbill
24/7 Human Technical Support (LiveChat, Ticket, Email) include-hostbill include-hostbill
Free Control Panel Install & Optimization include-hostbill include-hostbill
Free Initial Security Hardening include-hostbill include-hostbill
Free Anytime Reboot Request include-hostbill include-hostbill
Free OS Reloads include-hostbill include-hostbill
Free Backup Configuration & Monitoring (Best Effort Basis) include-hostbill include-hostbill
Free SSL Installations include-hostbill include-hostbill
Support for Standard Install & Updates of OS include-hostbill include-hostbill
Best-Effort Support for 3rd Party Applications (30 Minute Max) include-hostbill include-hostbill
Free Initial Migration Best Effort Guaranteed
Operating System Updates On Request Pro-Actively
Kernel Updates On Request Pro-Actively
24/7 Monitoring & Response (15 Minute Intervals) exclude-hostbill Pro-Actively
All Server Generated Emails Forward to Support & are Handled exclude-hostbill include-hostbill
Malware Scanning exclude-hostbill include-hostbill
24/7 Phone Support exclude-hostbill include-hostbill
Monthly fee 50 € 125 €
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